Welcome to Portaferry Surgery
We are limiting the footfall into the health centre in order to protect both our staff and patients. We are offering telephone triage daily and the doctor will determine when, how and where you will be treated. Please ring before 10.30am.
PLEASE WEAR A MASK OR FACE COVERING WHEN ENTERING THE BUILDING
To help reduce the potential spread of infection, we are advising all patients to phone before coming to the surgery.
When you ring us, our staff will ask you some questions to determine your condition. Some of these questions may include if you have a temperature or a cough. These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients.
If appropriate, you may receive a call back from a GP or be given other relevant advice.
Repeat prescription requests will now be taken via the telephone. Please allow 48 hours before collecting at your community pharmacy.
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register , you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
If you have a NEW fever or persistent cough, you can telephone 119 to BE TESTED. If your symptoms deteriorate or you experience any shortness of breath, please telephone the surgery to seek medical advice.
Public Health Agency has up to date guidance
Please note the practice emergency line number: This should only be used if you require urgent medical assistance/ advice. 028427 28488
Our facility is accessible for wheelchairs and both have disabled toilet facilities. All consulting rooms are on the ground floor.
OPEN SURGERY - No longer available. New appointment system in operation.
(Site updated 02/10/2020)